That’s the hardest part of it all: It’s not mean people making these decisions to hurt kids, it’s good people, decent people, people who genuinely believe themselves to be doing the right thing who are all kinds of caught in the system where they’re having to mediate and turn the same crank because of the consequences. ... That’s where the struggle is. It’s not between good people and bad people, it’s between all of us as just people trying to do the best we can and having very, very different opinions about what that looks like.
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